Contact The Personalized Song

What to include in your email

We can help fastest when we can find your song. Please write from the address you used for the preview, and include:

• The link to your song page (it starts with thepersonalizedsong.com/make/) or the song's title.
• What you would like: a name fix, a lyrics change, a remake, a refund, or deleting your data.
• For a name fix, how the name should sound, spelled the way it is said, for example Siobhan as "Shiv-awn".

Remakes and refunds

Don't love your song? Tell us within 7 days of buying it and we remake it free, for example with corrected pronunciation or changed lyrics. Still not right? We refund you in full, including any tax you paid, to the card or payment method you used. A name sung wrong in the free preview is remade free too, before you buy.

Payments go through Stripe, and Link (a Stripe company) is the merchant of record, so your receipt comes from Link and the charge shows as LINK.COM. You do not need to contact Link: write to us and we arrange the refund.

Your data

You can ask us at any time to delete your song, your answers and your email, or to tell you what we hold about you. We delete within 30 days, as our privacy policy says. Order records are kept as long as tax law requires.

Before you write

Many questions are answered on the pricing page (what $34.99 includes, how long it takes) and in the FAQ on the home page. How songs are made, and who runs the site, is on the about page. The full terms are in our terms of service.